Field Services

The Cleveland County Animal Services Field Section is made up of seven full-time animal services officers covering 464 sq miles. Combined, they answer over 15,000 calls per year. They are responsible for enforcement, within the county, all public and public-local laws pertaining to the ownership and control of dogs, cats or other animals.

If you are having issues with animals in your area, please contact our Field Services section by calling 704-481-9884 or submitting your information below. To view the Cleveland County Ordinance related to animals, please click the following link:

Cleveland County Ordinance - Animal Services

Please complete the form below and choose the type of problem you are having. Please be sure to provide a valid phone and/or email address so that the dispatcher or responding officer can reach you if needed. 

Cleveland Co. Animal Shelter
1601 Airport Rd

Shelby, NC 28150

​​704-481-9884

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Your message has been sent. If this is an emergency please call 911. Field staff respond to emergency calls only after 5pm weekdays and all day on weekends.