As of February 22nd, 2023: The Shelter is at capacity and dog intake is closed to the public until further notice.
Community Cat Surgeries
Do you have homeless cats in your neighborhood? Would you like help providing them with spay or neuter services? We can help! Contact our Community Cat Coordinator at
Limited spots available
New Shelter Hours
Monday through Friday
11 am to 4 pm
11 am to 3 pm
Services offered during Saturday hours include adoption, lost pet reclaim, rabies vaccinations, and foster pickup. Animal intake will not be available.
Mission and Vision
The mission of the Cleveland County Animal Services Department is to protect the health and safety of our residents; promote humane care and prevent cruel treatment of animals; and work to reduce the number of stray and homeless animals in our county.
Our vision is to end homelessness of companion animals, where none will suffer neglect or abuse, while being a fiscally responsible organization, and preserving the safety, security and welfare of our residents.
We commit to improve communications with both internal and external clients in an expeditious, thorough and professional manner. We will place emphasis on “at-risk” animals developing strategies based off carefully reviewed data. We will evaluate new programs and services and re-evaluate current ones to ensure we are addressing community animals needs. We will collaborate with other industry leaders and gather information regarding innovative shelter practices.
We value an environment where teamwork is paramount, ideas are welcomed, creativity is encouraged and successes are celebrated.
Cleveland County passes new ordinance September 2021
The Cleveland County Board of Commissioners passed revisions to the Animal Services ordinance on September 21, 2021.
The previous revision had been in place since 1995 and was in need of a substantial review. Animal Services staff and the Animal Services Advisory and Appeals Board met monthly over the course of a year and systematically reviewed each ordinance.
Here is the newest version of the ordinance: Cleveland County Animal Ordinance.
Notes from Home
Ready to laugh, cry and smile from ear to ear? Read about some of our adoption success stories from thankful pet parents. If you adopted an animal from our shelter, we would love to hear from you! You can email us at email@example.com.
At the end of your leash?
Life is unpredictable and you may be facing a situation in which you feel that giving up your pet is the only solution. Before you do, let us know how we can help.
Click below to view the shelter's surrender process and where you might find additional resources.